Refund policy

ETED Refund Policy

Last updated: August 25, 2026

Digital Products Are Final Sale

All products sold by ETED are digital products. Because digital files cannot be physically returned once they have been purchased, downloaded, accessed, or delivered, all sales are final.

ETED does not accept returns, exchanges, cancellations, or refund requests for:

  • Accidental purchases
  • Change-of-mind purchases
  • Failure to read the product description
  • Purchasing the wrong product
  • Lack of software, equipment, or technical knowledge needed to use a product
  • Inability to edit a file because the customer does not have the required application
  • Dissatisfaction based on personal preference
  • Products that have already been downloaded, accessed, or delivered
  • Failure to use, complete, or achieve results from a product
  • Discounted, promotional, bundled, or sale purchases

Customers are responsible for reviewing the product description, included files, compatibility requirements, and product images before completing their purchase.

Download and Access Problems

A refund will not be issued solely because a customer experiences difficulty downloading, opening, or accessing a product.

If you experience a technical problem, contact hello@eteds.com with:

  • Your full name
  • Order number
  • Email address used during checkout
  • A description or screenshot of the problem

ETED will make reasonable efforts to resend the files, restore access, replace a corrupted file, or help resolve the issue.

Duplicate Charges and Incorrect Orders

If you believe you were charged more than once for the same order, received the wrong file, did not receive access to your purchase, or received a file that is materially different from its description, contact hello@eteds.com within seven calendar days of purchase.

ETED will review the order and correct verified errors. A refund may be provided only when ETED determines that the problem cannot reasonably be corrected or when required by applicable law.

Results Disclaimer

Purchasing an ETED product does not guarantee income, sales, business growth, employment, or any particular result. Results depend on factors including the customer’s effort, experience, market, decisions, and implementation.

A customer’s failure to achieve a particular result does not qualify the purchase for a refund.

Unauthorized Payment Disputes

Customers should contact ETED before initiating a payment dispute so that ETED has an opportunity to investigate and resolve legitimate order or access problems.

Fraudulent disputes involving products that were successfully delivered, downloaded, or accessed may be challenged using available transaction, delivery, access, and communication records.

Agreement to This Policy

By completing a purchase from ETED, you acknowledge that:

  1. You are purchasing a digital product.
  2. You will receive immediate or electronically delivered access.
  3. Digital products cannot be returned.
  4. All sales are final except where otherwise required by applicable law.
  5. You have reviewed the product description and compatibility requirements before purchasing.

Nothing in this policy limits any non-waivable rights provided by applicable law.